To Report a Lost or Stolen Debit Card

During business hours, please call Heritage Bank at 319-373-5400.

During non-business hours, please call SHAZAM at 800-383-8000.
A SHAZAM representative will be able to assist you.

To Report a Lost or Stolen Credit Card

During business hours, please call Heritage Bank at 319-373-5400.

During non-business hours, please call 800-423-7503.
A customer service representative will be able to assist you.