This Brella™
Terms of Use Agreement ("Agreement") sets forth the terms and
conditions that apply to your enrollment in the Brella™ mobile
banking application (the "Service") offered through Heritage
Bank ("we”, "our”, "us"). You agree to be bound by the terms and
conditions of this Agreement as may be amended from time to
time.
1.
Acceptance of Terms.
By
clicking "I Agree" when you enroll in the Service or by using
the Service, you agree to be bound by the terms and conditions
of this Agreement. By agreeing to the terms and conditions of
this Agreement, you represent that you have the capacity to be
legally bound by it.
2.
Description of the Service.
The Service is a mobile banking application available for
iPhone and Android devices, as well as other tablet devices and
via an internet browser that is tied to your debit card, demand
deposit account, or other source for managing, sending and
receiving funds. We have set the features and functions of the
Service that will be available to our customers. The Service
will provide you with access to account balance information,
submission of travel notices, either directly through
Subscriber, online or by contacting ITS, transaction alerts
using common channels such as email, text, or in-app alerts,
fraud alerts, payments and transfers, using a variety of funding
and receiving sources, including but not limited to transfer of
funds to another individual's account, card and account controls
and enrollments, transaction inquiries and other features and
functions as added as a part of ongoing enhancements and
improvements.
The features and functions of the Service,
and the steps to be taken by you to manage the alert settings
and the other features and functions of the Service, may be
described further in any user guide or user manual that may be
available as part of the Service. Any user manual or user guide
is not a part of this Agreement.
3.
Alerts.
We may from
time to time provide you with automatic alerts and voluntary
account-related alerts. Automatic alerts may be sent to you
following certain changes made online to your account, such as a
change to your registration information. Voluntary account
alerts may be turned on by default as part of the Service. They
may then be customized, deactivated or reactivated by you. We
may add new alerts from time to time, or cease to provide
certain alerts at any time and in our sole discretion, and
without notice to you. All alerts will be sent by email to the
e-mail address you have provided and/or by text to the cell
phone number you have provided. You are responsible for updating
your profile with any change in your email address or in your
cell phone number. Changes to your e-mail address or your cell
phone number will apply to all of your alerts. We reserve the
right to discontinue sending alerts to
any email address
or cell phone number you have provided if any email to the
address or any text to the cell phone number is rejected or we
have any other issues or concerns regarding any email address or
cell phone number, and without notice to you.
The number
of alerts you will receive will be determined by us, but we in
no event have any obligation to provide you with more than one
alert for the transaction or occurrence that triggered the
alert.
4.
Relationship.
This
Agreement and your account relationship is solely with us, and
the Service is being provided solely by us. No agreement,
account or other relationship with any of our service providers
(including ITS, Inc., SHAZAM, Inc. or ITS Bank) is established
by this Agreement or by your use of the Service. All compliance,
disclosure and account servicing with respect to this Agreement,
the Service and all transactions or actions effectuated through
or under the Service is solely our responsibility.
5.
Account Information.
You represent that you are the legal owner of the accounts and
financial and other information which you access via the
Service. By submitting information, data, passwords, usernames,
PINs, other log-in information, materials and other content to
us and our service providers through the Service, you are
representing that you have the right to submit such information
and you are perpetually licensing that content to us and our
service providers and permitting us and our service providers to
use and store the content for the purpose of providing you the
Service and as otherwise permitted or required by law, rule or
regulation. You expressly authorize us and our service providers
to access your account and other information.
6.
Information.
You are
responsible for the accuracy and completeness of all information
and data provided or input by you (including all account
information, email addresses, cell phone numbers, funds transfer
amounts and the recipients of funds), as well as for maintaining
the confidentiality of any user name and password that allows
you access to the Service. By providing us with your e-mail
address or cell phone number, you agree to receive all alerts or
other notices by email to that e-mail address or by text to that
cell phone number. It is your responsibility to update or change
your email address and cell phone number as necessary by
updating your profile. We reserve the right to discontinue
sending alerts or other information or notices to, or to not
effectuate any funds transfers or other transactions associated
with, any email address or cell phone number and related debit
card if any email to the address or any text to the cell phone
number is rejected or we have any other issues or concerns
regarding any email address or cell phone number, and without
notice to you.
Notices by email may be provided in the
format selected by us or through a link to the appropriate page
on our website, accessible through any standard, commercially
available internet browser. Notices by text will be provided in
the format selected by us to the cell phone number provided by
you.
You also acknowledge and agree that we may share
your name, email address, cell phone number and other
information with any person that you engage in a transaction
with pursuant to the Service, including in connection with your
receipt or payment of funds through the Service.
Alerts
may also contain some information about you or your accounts.
Depending upon which alerts you select, information such as
account balance may be included. Account information, including
your name, email address and cell phone number, will also be
provided to the other party to any funds transfer transactions.
Anyone with access to your cell phone or e-mail will be able to
view the content of these alerts and your transaction
information. It is your responsibility to maintain the security
of your cell phone and e-mail.
7.
Your Use of the Service.
Your right to use the Service is personal to you and is not
transferable or assignable by you to any other person or entity.
In order for us to provide the Service to you, you must keep
your email address, cell phone number and other profile and
registration information current and accurate. Your access to
the Service may be interrupted from time to time for various
reasons, including but not limited to equipment malfunction,
periodic updating, maintenance or repair, or other actions that
we or our service providers may elect to take in our sole
discretion. You shall not use the Service, or allow the use of
the Service, for any illegal purpose or in a way that violates
any foreign, federal, state or local law, rule, regulation,
ordinance or order.
8.
License.
Subject to
your compliance with this Agreement, you are hereby granted a
personal, limited, non- transferable, non-exclusive,
non-sublicensable and non-assignable license to download,
install and use the software associated with the Service on your
wireless device within the United States and its territories. In
the event that you obtain a new or different wireless device,
you will be required to download and install the software
associated with the Service to that new or different wireless
device and to delete the software associated with the Service
from your wireless device that has been replaced. This license
shall be deemed immediately revoked and terminated upon any
termination of the Service or this Agreement, your noncompliance
with this Agreement, your deletion of the software from your
wireless device, or upon our written notice to you at any time,
with or without cause. In the event the license is revoked or
terminated for any reason, you shall promptly delete the
software associated with the Service from your wireless device.
We and our service providers reserve all rights not expressly
granted to you in this Agreement.
9.
Charges for the Service.
You shall pay for the Service in accordance with our current
fee schedule as amended by us from time to time, in our sole
discretion. Any change in the fee schedule shall be effective at
the time determined by us. You authorize us to automatically
charge your account for all such fees incurred in connection
with the Service. In the future, we may, in our sole discretion,
but we have no obligation to, add to or enhance the features of
the Service. By using such added or enhanced features, you agree
to pay for such Service in accordance with the then current fee
schedule.
You acknowledge that message and data rates may
apply to text messages sent to you pursuant to the Service.
10.
Intellectual Property Rights; Proprietary Rights.
The Service, including its content, software, images, logos and
other material, are protected under both United States and other
applicable copyright and trademark laws and other laws. The
Service and the content of the Service either belongs to or is
licensed to us or our service providers. We grant you the right
to use the Service subject to and upon the terms of this
Agreement. You may use the Service only for your own personal,
internal and non-commercial use only. Any distribution, reprint,
or electronic reproduction of the Service or any content related
to the Service, in whole or in part, for any purpose is
expressly prohibited. You shall not, nor attempt to, reverse
engineer, reverse compile, decipher or disassemble any software
or technology comprising or related to the Service.
11.
Disclaimer of Representations and
Warranties.
The
Service is provided on an "as is" basis, and we make no express
representations or warranties, and we hereby disclaim and
exclude in entirety any and all implied warranties, including,
without limitation, any implied warranties of merchantability,
fitness for a particular purpose or noninfringement, regarding
the Service and all other matters whatsoever. Your use of the
Service is at your own risk. You acknowledge that the Service
could include inaccuracies, and we do not represent or warrant
the timeliness, reliability, completeness or accuracy of the
Service or any alerts, funds or other transactions or other
actions, or that the Service or any alerts, funds or other
transactions or other actions are free of errors, viruses or
other potentially damaging content.
We shall attempt to preserve the
confidentiality of your account data and other personal
information in accordance with applicable law. We shall not be
liable for inadvertent disclosure of your account data or other
personal information if, without limitation, it is caused by
non-authorized intrusion or hacking or by your failure to
maintain proper security of your account data or other personal
information.
12.
Disclaimer.
You
understand and agree that any alerts provided to you through the
Service or any funds or other transactions or other actions to
be made through or under the Service may be delayed or prevented
by a variety of factors, and that we neither guarantee the
delivery nor the accuracy of the content of any alert, funds or
other transaction or other action. We may also cease to provide
or allow any types of alerts, funds or other transactions or
other actions at any time, and in our sole discretion. We shall
not be liable for any delays, failure to deliver, or misdirected
delivery of any alert, funds or other transaction or other
action, for any errors in the content of any alert, funds or
other transaction or other action, or for any actions taken or
not taken by you or by any other person in reliance on any
alert, funds or other transaction or other action.
13.
Limitation on Liability.
In no event shall we or our parent, subsidiaries,
affiliates, employees, agents, customers, vendors, suppliers or
service providers be responsible or liable for any losses,
damages, costs, expenses or other amounts, including but not
limited to, direct, indirect, incidental, special,
consequential, punitive or other damages, or for any other
liabilities, in any way arising or resulting from your use of or
inability to use the Service, any omissions, errors, defects or
viruses in the Service, failure of performance of the Service or
otherwise from the Service, and whether in an action in
contract, tort (including but not limited to negligence), or
otherwise, and even if we have been advised or knew of the
possibility of such damages. Without limiting the generality of
the foregoing, we shall not be liable for loss of funds, loss of
business, loss of goodwill, loss of use, lost profits, lost data
or other intangibles. Further, our total liability to you under
this Agreement and under any theory, including breach of
contract, negligence or other tort, shall in no event exceed the
total amount of the payments made by you to us, if any, during
the last 12 months under this Agreement.
14.
Indemnification.
You
shall indemnify, defend and hold us and our affiliates and
service providers harmless from and against any and all suits,
actions, proceedings, claims, counterclaims, demands,
allegations, assertions, liabilities, damages, losses, expenses
and costs, including but not limited to attorneys' fees and
court costs, and other amounts, in any way caused by or arising
from your use of the Service, any other person's use of the
Service through you (including to receive funds from you or to
send you any funds), your violation of this Agreement, your
violation of any foreign, federal, state or local law, rule,
regulation, ordinance or order, or your infringement of any
intellectual property or other right of anyone. This Section
survives any termination of this Agreement. Our service
providers may enforce this Section, either independently or
jointly with us.
15.
Termination of Enrollment.
You may cancel your enrollment in the Service by removing
all of your debit cards from the Service. The deletion of the
application from your wireless device will not in itself cancel
your enrollment in the Service. If you have questions about
cancelling your enrollment in the Service, please contact us at
319-373-5400.
You may also opt out of or discontinue
receiving certain portions of the Service pursuant to any opt
out or similar procedures as may be part of the Service.
We reserve the right to change or cancel any or all of the
Service at any time without notice. We may also cancel or
suspend your access to the Service at any time without notice
and for any reason, including but not limited to your non-use of
the Service for such period of time as is determined by us. Your
enrollment in the Service shall also automatically terminate,
without notice, in the event our right to offer and provide the
Service is lost or terminated, for whatever reason.
You
agree that we will not be liable to you or anyone else for any
modification, suspension, cancellation or discontinuation of any
or all of the Service, for whatever reason.
The
termination of this Agreement, for whatever reason, will not
affect any of your liability under this Agreement, including,
without limitation, under Sections 9 through 14.
16.
Amendments to the Agreement.
We may amend or restate this Agreement from time to time, in
our sole discretion, including to add new or different terms or
conditions. Any such amendments or restatements will be posted
on our website. You shall be deemed to have accepted and agreed
to any such amendments or restatements by your use of the
Service subsequent to the posting of the amendments or
restatements.
17.
Governing Law and Jurisdiction.
This Agreement and your relationship with us pursuant to
this Agreement shall be governed and controlled by the laws of
the state of Iowa, but without regard to its conflict or choice
of laws provisions. Any dispute with us arising under or related
to this Agreement or the Service shall be resolved exclusively
by the small claims court of Iowa within the county of Linn,
except with respect to imminent harm requiring temporary or
preliminary injunctive relief in which case we may seek such
relief in any court with jurisdiction.
In the event of a
dispute in which the amount in controversy is not within the
jurisdictional limits of, and is not filed in, a small claims
court, either of us may elect to arbitrate such dispute in
accordance with the Commercial Arbitration Rules of the American
Arbitration Association. If these rules are not available, you
and we may use a mutually agreeable comparable substitute
arbitration procedure. Arbitration can only decide our or your
dispute and cannot consolidate or join claims of other persons
who may have similar claims. There shall be no authority or
right for any disputes to be arbitrated on a class-action basis.
If you or we choose arbitration, neither of us shall have the
right to litigate the dispute in court or have a jury trial. In
addition, you will not have the right to participate as a
representative or member of any class of claimants pertaining to
any dispute subject to arbitration. These arbitration provisions
shall survive closure of your account and termination of all
business with us.
18.
Severability.
If for
any reason a court of competent jurisdiction finds any provision
of this Agreement to be unenforceable, that provision of this
Agreement will be enforced to the maximum extent permissible so
as to effect the intent of this Agreement, and the remainder of
this Agreement will remain in full force and effect.
19.
No Change In Our Rules. Nothing in this Agreement is intended
to, or does, amend, modify or otherwise change or alter any of
our operating or other rules or regulations that otherwise apply
to any transactions or actions effectuated under or through the
Service, including all rules or regulations applicable from time
to time to funds transfers. You are responsible for complying
with all of those rules and regulations.
20.
Entire Agreement.
This Agreement constitutes the entire agreement between you
and us with respect to the subject matter hereof, and supersedes
and replaces all prior and contemporaneous understandings or
agreements, written or oral, regarding such subject matter.
Addendum A:
ESIGN ACT DISCLOSURE AND CONSENT FOR
BRELLA
The services available through Brella includes
delivery and receipt of notices and disclosures by email and
text message. Before using Brella you must expressly consent to
receive notices and disclosures by email and text message, by
accepting this Agreement. You evidence your consent and
acceptance to this Agreement by selecting the box declaring your
acceptance at the time you enroll to receive your Brella
activation code1.
This Agreement can be viewed and
printed at
Heritage Bank,
695 Marion Blvd, Marion, Iowa
52302.
By accepting this Agreement, you consent to
receiving all notices and disclosures concerning or generated
through Brella by email or text message. The notices and
disclosures may include, but are not limited to, notice of
changes made online to your account, transaction alerts, fraud
alerts, international transaction alerts and mail, internet or
telephone transaction alerts. You must provide your email
address and cell phone number for such disclosures and notices
when first subscribing to Brella. You agree to immediately
notify Heritage Bank if you cease using or if you change your
email address or your cell phone number. You may update this
information by contacting Heritage Bank at 319-373-5400. All
notices and disclosures shall be deemed given and received by
you immediately upon email to the email address or upon text to
the cell phone number you have provided.
The emails and
text messages you receive are provided for your convenience and
do not replace your monthly account statements which are the
official record of your accounts. Unless specifically required
by law, we are not obligated to provide any notice or disclosure
to you by mail or by any means other than email or text message.
In order to keep notices and disclosures sent to you by email or
text message, you must have the ability to save them to your
computer or mobile device or to print them. You may also request
a paper copy of an email or text message notice or disclosure by
contacting Heritage Bank at 319-373-5400.
In order to
receive text messages from Brella you must have an
Internet-enabled cell phone that supports encryption and accepts
text messages. In order to receive emails, you must obtain and
maintain, at your expense, compatible hardware and software as
specified by the Bank. Your mobile carrier may charge you for
Internet-related use and text messages, so please see your
mobile carrier agreement for further details about these
charges. You are responsible for all fees and charges you may
incur to any mobile communication service provider or other
third parties while using Brella. We have no duty, liability or
responsibility regarding your mobile communication service
agreement, or any cell phone, computer, software or any product
or service you may purchase from others relating to your use of
Brella.
If you wish to withdraw your consent to receive
Brella notices and disclosures via email or text message you may
contact Heritage Bank at 319-373-5400. Withdrawal of consent
will result in the cancellation of Brella alert services2.
We may change this Agreement at any time by sending notice
to you via email or text message or in accordance with any other
agreement you have with Heritage Bank. By continuing to use the
Brella service, you are deemed to accept any changes to this
Agreement.